Shipping Policy

Last Updated: 27 July 2026

At ResetCo™, we're committed to delivering your order as quickly and safely as possible. Please read our shipping policy below before placing your order.

Order Processing

• All orders are processed within 1–2 business days after payment has been confirmed.

• Orders are not processed or shipped on weekends or public holidays.

• During busy periods, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Shipping Time

We currently offer standard shipping with an estimated delivery time of:

📦 8–11 Business Days

Please note that delivery times are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, customs processing (if applicable), or high shipping volumes.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (where available). Please allow up to 48 hours for tracking updates to appear.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with our shipping partners to investigate and help resolve the issue as quickly as possible.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

International Shipping

Shipping availability may vary depending on your location. Delivery times and any customs duties, taxes, or import fees are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding your shipment, please contact our customer support team:

Email: luyandadlamini172@gmail.com

Thank you for shopping with ResetCo™. We appreciate your trust and look forward to delivering your order.